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We take the privacy of our website/mobile app users very seriously, so you never have to worry about your data with us. Below are our data privacy policy guidelines for your review.

1. Data Privacy Policy

1.1. This privacy policy (“Privacy Policy”) shall form an integral part of the Terms of Use of the Website (“Terms”) set out at and shall be read along with the Terms. Any capitalized term not specifically defined herein shall draw its meaning from the meaning ascribed to such term in the Terms.

1.2. We are Azhar Holding, a real estate and service provider based in Mecca, Kingdom of Saudi Arabia. In this Privacy Policy, references to “you” and “User” mean any person submitting any data to us or our agent or the Website.

1.3. If you have any comments or suggestions, we would be pleased to receive them at our office address or at our email address, .

1.4. Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

1.5. We will only keep your information for either, as long as required to by law, or as is relevant for the purposes for which it was collected.

1.6. You can visit the Website and browse without having to provide your personal details. During your visit to the website, you remain anonymous unless you are logged in to your account on our website, when applicable.

1.7. The Website shall only use the information collected from you in accordance with international applicable laws, including but not limited to the Information Technology Act, 2000 and the rules made under, forbidding the use of customer data for any purpose other than for completing the transaction and/or for other purposes, which as may be required under the laws.

1.8. Data your share with us via our website will remain confidential and will never be shared with any third party.

1.9. We only collect and temporarily store customer information for the sole purpose to process business requests, and tailor design your user experience, allowing us to, swiftly, attend to any inquiry requests. Collected data ranges from your title, name, gender, contact information and payment details, when applicable. Other public information might be collected, such as the identity of your social networking sites, through which you have registered your email with.

1.10. Please be advised that the duration of time spent on the Website may also be logged for bounce rate data.

1.11. The information may be collected and/or stored in electronic form, however, we are hereby authorized by you to collect/store such information in physical form as well.

1.12. We need this information in order to allow you to go ahead with business inquiries. We may use that data to process your submitted payments and to deliver a product to you, when applicable. We also use that data to inform you when the product is about to be delivered.

1.13. We may share the information collected from you with our affiliates, employees, agents, service providers, sellers, suppliers, banks, payment gateway operators and such other individuals and institutions like judicial and law enforcement agencies.

1.14. We may pass your name and address on to a third party in order to make delivery of the product to you, when applicable (for example to our courier or supplier).

1.15. We may also use your data in order to manage the Website, collect payment from you, enable you to subsequently use parts of the Website, detect any fraud or Website abuses, send you information relevant to the Website or our solutions, and in case we have any queries. Payments that you make through the Website will be processed by Azhar Holding Company, registered in the Kingdom of Saudi Arabia.

1.16. You hereby represent and warrant to the Website that:

All information derived from in relation to You are true, correct, current and updated.

All information given does not belong to any third party, and if they do belong to a third party, you are authorized by such third party to use, access and disseminate such information.

1.17. You shall indemnify and hold harmless the Website and each of the Website’s officers, directors, contracts or agents and any third party relying on the information provided by You in the event You are in breach of this Policy.

1.18. Your actual inquiry details may also be stored with us and you may access this information by logging into your account on the Website, when applicable. Here you can view the details of your inquiries that have been completed, those, which are open, and those, which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

1.19. We shall not share any of your personal information with third parties without your explicit consent. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Privacy Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets. We store and process your information on computers located in the United States of America that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your information being shared or used in this way, please do not use the Website.

1.20. Under no circumstances do we rent, trade or share your personal information that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.

1.21. Notwithstanding anything to the contrary, the Website shall not be held responsible for any loss, damage or misuse of the information provided by you.

1.22. When you download or use our mobile apps, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content. You can also turn off the location services using your mobile phone settings.

1.23. When you download or use our mobile apps, we also collect various device specific details like Device ID, Device Contacts, and Device Accounts including third-party accounts or MAC-address. This data is used to resolve technical difficulties and to provide you with the correct and most recent version of our mobile apps.

1.24. We store small text files called Cookies and Pixels in your device in order to enable various features of our website and/or apps. They are used to store user preferences and trends, which can be used to improve user experience. Settings can be changed to accept or not accept Cookies in your browser settings. If you do accept a Cookie, you thereby agree to our use of any information collected by us through that Cookie. Any such information collected will only be used for improving the website experience.


Makkah Chamber of Commerce Building

Al Takhsosi Area / Makkah-Jeddah Expressway

Mecca, Kingdom of Saudi Arabia, 21955